Thursday, September 17, 2009

Web community moderator to the rescue

There's help on the social Web. Lloyd Mann, a volunteer moderator for DiabetesDaily.com, a support community on the Web, appears to have saved the life of one of the site's users, the Cleveland Plain Dealer reports. Another user noticed some disturbing posts and contacted the moderator. "Mann communicated with the troubled poster and said the messages were enough to convince him that [the poster] was serious." He and the man who got him involved worked together to figure out the poster's location and contacted the police. For privacy reasons, the police told Mann they couldn't confirm attempted suicide but said the person was ok and Mann had had reason to be worried. See also "Facebook friend saves suicidal teen," "The social Web's 'Lifeline'" about MySpace's role, and last spring's "Summit for saving lives."

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